Privacy Policy

Introduction

Star Bright Lane ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.starbrightlane.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Submit a contact or inquiry form
• Book a tour or travel service
• Sign up for our newsletter
• Participate in promotions or surveys
• Provide feedback or contact us

The personal information we may collect includes:

• Name, email address, postal address, and phone number
• Billing and payment information
• Travel preferences and requirements
• Passport details and other identification information
• Health information relevant to your travel (with your explicit consent)
• Communications and correspondence with us

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting and location
• Pages you view
• How you interact with our website

We collect this information using cookies and similar tracking technologies. For more information about our use of cookies, please see the "Cookies and Tracking Technologies" section below.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your travel bookings and requests
• Create and manage your account with us
• Provide customer support and respond to inquiries
• Send administrative information, such as booking confirmations and updates
• Send marketing and promotional communications (with your consent)
• Personalize your experience and deliver content relevant to your interests
• Improve our website, products, and services
• Monitor and analyze usage patterns and trends
• Protect against fraud and unauthorized transactions
• Comply with legal and regulatory requirements

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Travel Suppliers: Airlines, hotels, tour operators, transportation providers, and other travel-related suppliers who fulfill your travel arrangements.
• Business Partners: Companies with whom we partner to offer certain products, services, or promotions.
• Legal Requirements: To comply with applicable law, legal process, or government request; to protect our rights, privacy, safety, or property; and to detect, prevent, or address fraud and other illegal activity.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are small data files that are placed on your computer or mobile device when you visit a website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow to deliver relevant advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not be accessible or function properly.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers and some of our service providers are located in the United Kingdom and other countries. This means that when we collect your personal information, we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Third-Party Links

Our website may contain links to third-party websites and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

Star Bright Lane
1 Saunders Hollow East
Scarlettstad, ME15 0JU
United Kingdom
Email: [email protected]
Phone: +44 518 148 9294